Returns & Exchanges

At Cooshti, we want you to be fully satisfied with your purchase, which is why we offer a 28-day return period for all unworn items in their original packaging. Please ensure all tags remain attached and the product is in a resalable condition to qualify for a full refund or exchange.

1

Initiate Your Return

Log in to your Cooshti account or visit our returns portal with your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely pack the items in their original branded packaging and include the completed returns form inside the parcel to ensure fast processing.

3

Label and Post

Affix the provided return shipping label to the outside of your package and drop it off at your nearest authorized courier point or post office.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing